Privacy Policy
Last updated: June 2026
BR Home Decoration Limited (“we”, “our”, “us”) is committed to protecting your privacy and personal data in accordance with UK GDPR and the Data Protection Act 2018.
1. What Information We Collect
- Account data: name, email, delivery and billing addresses, phone number.
- Order data: products ordered, payment method (we never store card details), order history.
- Usage data: pages visited, items viewed, cookies (see Cookies Policy).
2. How We Use Your Information
- To process and deliver your orders.
- To send order confirmations, dispatch notifications, and delivery updates.
- To provide customer service and respond to enquiries.
- With your consent, to send marketing emails about new products and offers (you can unsubscribe at any time).
- To improve our website and shopping experience.
3. Who We Share Data With
We share data only with trusted partners essential to delivering your order: payment processors (Stripe, PayPal), couriers (Royal Mail, DPD), and email service providers. We never sell your data.
4. Your Rights
Under UK GDPR you have the right to access, correct, delete, restrict, or port your data, and to object to processing. Email privacy@brhomedecoration.co.uk to exercise any right.
5. Data Retention
Account & order data: 7 years (HMRC requirement). Marketing data: until you unsubscribe. Browsing data: 24 months max.
6. Contact & Complaints
Data Protection contact: privacy@brhomedecoration.co.uk. You may also complain to the ICO at ico.org.uk.